Sophos IPsec Client Standard Support - 25-Pack - 12 MOS
Tillgänglig, leverans beräknas ta 2-3 arbetsdagar
- Order-Nr.: IPSE1CESS
- Leverantörs-Nr.: IPSE1CESS
detail.tabsDescription
Beskrivning
Sophos Standard Support ensures customers get the most out of their investment in Sophos and that they remain protected against increasingly complex and evolving threats. A global team of Sophos experts provide 24-hour help all year round with installing, configuring, upgrading and resolving any technical issues.
- Available 24 hours a day, 365 days a year
- Local language support within business hours
- Addresses all product-related issues encountered by Sophos customers during installation, configuration, administration and operation of any Sophos product
- All virus and spam updates as well as product maintenance updates and upgrades
- A single point of contact to submit problems, obtain technical information and request product advice
- Tracking of all incidents with priority awarded according to their assigned severity
- Submission of unlimited support incidents via telephone, web and email for all Sophos products
- Access to a comprehensive, searchable, web-based knowledgebase
- Support news including proactive product bulletins and general information on security threats and protection strategies
Egenskaper
| Country of origin: | Unknown |
|---|---|
| Duration: | 12 Months |
| End user type: | Standard |
| License Band: | unlimited |
| License type: | New |
| Product type: | Software |
| Unit of measurement: | Licenses |
props_product
| license_program: | SO-UTM |
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